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英文郵件怎么寫(xiě)比較好?有什么萬(wàn)能模板?

1. 主題

【?簡(jiǎn)潔明確,?直奔主旨】?

主題(Subject)要點(diǎn)明郵件中心目的,幾個(gè)單詞簡(jiǎn)要描述,讓收件人一眼知曉意圖即可。

話術(shù)總結(jié)

【問(wèn)題】Questions about & regarding…/ An enquiry about…

【更新】Update on & to…/ Follow-upon…/ Progress on…

【約定】Meeting today & tomorrow / XXX Schedule / Reschedule

2.稱(chēng)呼

【注意身份,恰當(dāng)選擇】

寫(xiě)郵件之前確認(rèn)好收信方的稱(chēng)呼,尤其是給教授/導(dǎo)師/助教/Mentor發(fā)郵件時(shí),注意書(shū)寫(xiě)正確,如果名字都沒(méi)寫(xiě)對(duì)會(huì)給對(duì)方留下非常不好的初印象。

話術(shù)總結(jié)

Hi + first name

Prof. & Dr. & Mr. & Ms. & Mrs. + last name

everyone / all / there / students / community / candidates / admission officer

Hello/ Dear/? ?Good ?morning/? ?To ?同上

Hey + 同上:注意!Hey用于非常熟的人,一般較少使用

3.開(kāi)場(chǎng)白

【簡(jiǎn)單問(wèn)候,以示禮貌】

對(duì)于發(fā)件人來(lái)說(shuō),開(kāi)場(chǎng)白的使用避免郵件過(guò)分直接和尷尬,對(duì)于收件人也能夠感受到來(lái)信的友好和禮貌。

話術(shù)總結(jié)

【通用問(wèn)候】Good morning Good afternoon Good evening

【通用問(wèn)候2】How’re you How is everything going How things are going for you

【自己主動(dòng)發(fā)郵件】Hope you’re doing well Hope you’re well Hope you continue to be well Hope you and your family are all well

【對(duì)方來(lái)信后】Thank you for reaching out Thank you for contacting meThank you for your email Thanks for your not

【對(duì)方回復(fù)后】Thank you for your reply Thanks for your reply Thanks for your quick & prompt response Thank you for getting back to me

【二次發(fā)送(首發(fā)郵件未收到回復(fù))】I hope this email finds you well

【自己回復(fù)晚了】Sincere apologies for the delay here Sorry for my late reply I apologize for not replying you earlier

4.正文

【開(kāi)門(mén)見(jiàn)山,條理清晰】

正文言簡(jiǎn)意賅,準(zhǔn)確表達(dá)自己的意向。如果有多個(gè)問(wèn)題或多方面內(nèi)容,請(qǐng)利用排版分點(diǎn)表述。

話術(shù)總結(jié)-表達(dá)意圖

I’m writing to ask & check & confirm & inform you & let you know & announce that & invite you to…

I’m writing to you about & regarding & with regards to & in regards to & concerning…

I have some questions regarding…

話術(shù)總結(jié)-常用主體語(yǔ)句

【疑問(wèn)求助】May I know…I’d like to know…I’m curious about…I have a question about & regarding & concerning…Could you please tell me…Would you mind telling me…Would you please send me…I would appreciate (a lot & much) if you can…Is it possible for you to…

【查看附件】I’ve attached…to this email I’ve attached…for your reference Please find the document attached Here’re the details

5.結(jié)束語(yǔ)

【期待回信,表示感謝】

話術(shù)總結(jié)

【等待回信】I’m looking forward to hearing from you soon Please let me know if you have questions & queries & concerns Please let me know if that works / I would love your feedback on…

【預(yù)約成功】I look forward to talking with you next week & tomorrow Talk to you then See you then & tomorrow & onFriday

【表示感謝】Thank you for your time in advance Appreciate for your time & help Thanks again Thanks a lot for your help & assistance Thanks for your information Thanks for your patience & understanding & consideration

6.落款

【落款是一封正式的郵件不可缺少的一部分,一般與正文&結(jié)束語(yǔ)隔一行書(shū)寫(xiě)】

由于是最后一步啦,大家可能急著發(fā)出去而出現(xiàn)錯(cuò)誤或遺漏,所以一定要穩(wěn)住!建議制作個(gè)人的落款模板,一方面方便展示自己的基本信息,另一方面也避免書(shū)寫(xiě)錯(cuò)誤。

話術(shù)總結(jié)

Best / Best regards / Best wishes / All the best / Kind regards / Thanks / Cheers / Sincerely

Tips

發(fā)送郵件前請(qǐng)仔細(xì)檢查,避免拼寫(xiě)/稱(chēng)呼/附件遺漏/收件人郵箱等低級(jí)錯(cuò)誤

郵件措辭盡量客氣禮貌,避免強(qiáng)硬的要求,比如:You have to / must / need to,多用請(qǐng)求類(lèi)語(yǔ)句Could you please…/ May I have…/ I’d love to…

發(fā)郵件的時(shí)間注意選擇工作日的工作時(shí)間,如果有時(shí)差設(shè)置定時(shí)發(fā)送

使用專(zhuān)業(yè)的郵箱地址,比如給Prof發(fā)郵件盡量使用學(xué)校edu郵箱

收到回信記得禮貌回復(fù),不管是否還有其他問(wèn)題或后續(xù)輸出,都請(qǐng)及時(shí)回復(fù)并表示感謝

心態(tài):不要怕寫(xiě)錯(cuò)/語(yǔ)言不地道/用詞不準(zhǔn)確,只要能清晰表達(dá)自己的意思讓對(duì)方理解即可。同時(shí),郵件往來(lái)的過(guò)程也是學(xué)習(xí)書(shū)寫(xiě)的過(guò)程,所以不用擔(dān)心,時(shí)間長(zhǎng)了就熟悉啦!

2023-07-05

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